We live in fast times. New, innovative tools and applications are being implemented in companies every day to gain and keep a competitive advantage. Employees struggle to keep their technical skills and expertise up to date. Many organizations invest heavily in learning & development strategies. According to the Association for Talent Development, employees have spent an average of 34.1 hours on training in 2016. Technology-based training accounts for almost half of that time (45%).
It is no wonder that digital training is gaining an ever-bigger role in the corporate world. Its advantages include among many others: higher knowledge retention than in a classroom setting; a cost and time effectiveness due to the flexibility a digital course offers; the possibility of tracking so managers can follow up on the training targets of their employees.
Here are 3 recommendations to keep your learning strategy in line with the latest trends in the industry.
1. Make sure your employees develop the necessary technological skills
When implementing a new tool or application, consultancy firms often have the habit of delivering only technical documentation. They should be providing training! Most employees are reluctant to change their daily workflow and don’t understand how the new workflow will benefit them. As a result, the new software is often not used to its full capacity or sometimes not used at all.
Put training in place so your employees can keep their technical skills up to date. Even if your employees were experts in their domain when they joined your company, they will only remain to be so if you invest in their development.
2. Create a rich learning experience
Watching recording after recording of a new application can be boring. That’s why it’s essential to make it as fun as possible, so your employees get excited to use the new system.
Create a rich learning experience in which your employees can try out some significant workflows and processes for themselves in a safe training environment before they get to work in the live system. To reach that goal, create dynamic content with different kinds of elements. Among others, you can use quizzes, interactive exercises, short videos and some fun gamification elements.
3. Make it a personal journey
Training is more and more becoming a personal journey, rather than a ‘one size fits all’ curriculum. It can consist of a blended learning curriculum with a couple of formal classroom training sessions, interspersed with bite-sized digital training modules.
Develop different learning paths for the significant functional roles in your company, so everyone learns precisely what he or she needs. Do not only put your learning content solely on your learning platform but make sure it’s also easily accessible from within your live system. It makes a real difference for your employees if they have to search for information actively or if they’re offered personalized training at an appropriate moment in the workflow.
At Amista, we use SAP Enable Now to put these recommendations into practice. It has all the capabilities to create a personal, rich learning experience to speed up the ROI of your enterprise applications. It provides your employees with the knowledge they need to succeed exactly where and when it’s needed.
In addition, we’ve created the ZEN Best Practice toolkit with all the elements of a successful digital learning project:
- A tried-and-true learning strategy.
- Training templates that can be imported into the solution to shorten the implementation cycle.
- Content creation services where we adapt the learning content to your specific needs.
- We can further enrich the training content with customized avatars, videos and quizzes.
- Finally, we train your people, so they can use the tool themselves to keep the training content up to date.
By Eline Wouters - SAP Learning Consultant