People today are more empowered and connected than ever before. Companies need to adapt to this new reality to successfully engage with their customers. Marketing, Sales and Service departments are constantly looking for new ways to find and retain customers. Typically they will look for CRM applications in order to help them succeed. However, the customer lifecycle is not only about making sure your customers get to know you but do you know your customers? Moreover, it's also about being able to deliver on the promise. Constantly.
This is where we help you go beyond CRM, by providing solutions that will secure your competitive advantage and innovate the way you interact with customers. Together with SAP, we want to help you to deliver an engaging contextual customer experience across every channel, by simplifying your front office and integrating your back office.
At Amista, we bring together the best SAP solutions to help you to cover all aspects of your Marketing, Sales and Service needs. We do fast and agile implementation projects of SAP Customer Experience and SAP S/4HANA solutions. Our approach is modular and based on best practices. We focus on customer-centric solutions and field service management.
How to deliver an end-to-end customer service experience?
SAP Field Service Management is relatively new in the solution portfolio, discover our brochure or watch the videos below.