30

Apr

Webinars

How to reduce your service cost while increasing customer satisfaction?

SAP FSM

Live webinar | Tuesday, April 30 | 3 pm CET

Field service has become not only a critical factor when it comes to the overall customer experience, but a key competitive differentiator in many industries. In this webinar you'll learn how to reduce your service cost, increase the efficiency of customer service reps and improve customer & employee satisfaction.

We will give a live demonstration of the solution and show you all the different aspects SAP FSM has to offer.

Agenda

  • Intro about SAP FSM & SAP Service Cloud
  • Challenges in field service management
  • Why SAP FSM (ins and outs, advantages,...)?
  • How does it work (live demo)?
  • What will be your competitive advantages using SAP FSM?
  • Q&A

Speakers

Geert Vanvaerenbergh

CEO

As an SAP evangelist with more than 20 years of experience, our CEO Geert has a profound knowledge of SAP PM and Field Service Management. 

As an SAP evangelist with more than 20 years of experience, our CEO Geert has a profound knowledge of SAP PM and Field Service Management. 

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