Amista Events

PAST EVENT - The CX safari

CX Amista

Join us on this expedition and discover the big 5 of Customer Experience!

Why attend?

Dare to explore what omnichannel, real-time, personalization at scale means and deliver marketing moments that matter!

As businesses look for better ways to build relationships with their customers and deliver messages that are fast, personalized and effective, marketing & customer data platforms have become a key investment priority for customer experience leaders.

With that in mind, you will get insights on:

  • Marketing Automation: capturing data insights and delivering personalized messages to your customers at scale
  • Customer Identity and Access Management for channel integration: ensuring interoperability between systems and channels to offer a seamless experience and transfer of information at every touchpoint
  • Personalization: unlocking the potential of customer data to deliver the right information at the right time

Discover how to use SAP Customer Data tools to bring the right message at the right time in each channel. SAP Customer Data Platform allows you to create customer journeys by combining operational data with identity and consent, linked together with contextual and behavioral data.


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