Some of our colleagues recently visited SAP TechEd 2019 in Barcelona and Las Vegas. As staying ahead of the curve is key at Amista, SAP TechEd is an essential annual event where we learn more about (new) technologies, discover the SAP product roadmap and see what SAP is planning to implement in the future.
A lot of new software and trends on specific subjects are presented at the event. This way, SAP TechEd visitors have the opportunity to do hands-on experiments and attend design thinking sessions. And last but not least: TechEd is a great place to connect with the entire community.
We would like to share some must-knows with you in this short recap!
1. The future is customer-focused
SAP & Customer experience: 5 years ago it was an inconceivable combination, but nowadays it is more relevant than ever before. SAP has made a lot of improvements for Customer Experience the last years. Now there is a suite of products available for customers to select the functionalities they need, and it is all integrated in the Cloud.
Build Powerful Conversational Interfaces Chatbots
Chatbots are increasingly popular, help users and boost customer experience. SAP is integrating conversational UI in more and more tools to improve user experience in their products. Thanks to this, it is very easy to build a basic chatbot that can answer a couple of questions.
2. The path to SAP S/4HANA Cloud
Many customers are facing the challenge of moving to SAP S/4HANA Cloud over the coming years. It is very useful to see the experience of others, who already did it, and what difficulties they encountered during their journey.
This kind of change needs to transform the way of thinking in the organisation, change the actual processes and streamline them in a more standardized way.
3. Fiori Elements is not dead
Fiori is a framework to quickly build common apps. Last year, they were able to convert 86% of all apps within SAP to a Fiori Elements application. These are quite impressive figures and show that SAP will continue to further develop this framework. On top of that, Fiori 3 is on its way. The new, intuitive interface makes it possible to combine several SAP products in the launchpad.
Our consultants have already worked with Fiori Elements and are fully convinced of the concept. The logic of the application is found in the data being sent to the frontend. This backend-based logic makes it easier to build several apps with the exact same data. In many situations, you can save a lot of time thanks to this. Win-win!
The Fiori way of work
As a matter of fact, Fiori's future looks quite promising. We participated in a Design Thinking session on Fiori Application design and planning, in order to see how SAP designs and implements Fiori applications. The most important point here is that every Fiori app is designed for a ‘persona’, the typical user for this application.
They analyze the user’s professional needs, personal life, goals and emotional state, in order to create the most optimal and user-friendly solution possible. During the application’s implementation, there are predefined objects can be used, ‘Fiori elements’ which provide the framework of the application and makes it easy and fast to develop. Yet it is more flexible to use fully custom elements, but this will increase effort and complexity.
4. Exit Neo (on SAP Cloud Platform)
In the near future, Neo will no longer be supported on SAP Cloud Platform, which means that the transition to Cloud Foundry will become a necessity. We followed several sessions on working in Cloud Foundry and discovered some advantages for developers. For example, applications can be created in more programming languages, including Node.JS.
5. Pay As You Go
SAP Cloud Platform is finally getting a proper "Pay As You Go" model. Enterprise Agreement-users can already select the services they want, but still had to commit a certain amount of money per year. "Pay As You Go" is truly a flexible model like other providers such as Azure or AWS.
6. Creating a workplace strategy with SAP Cloud Platform
Nowadays many users need to face different user interfaces. They are spending a lot of time copying information from one interface to another, searching in different applications in order to solve one problem. No wonder this is experienced as irritating.
- The future business workplace “Digital Workplace” integrates different applications and channels visualized in the same space, which is accessible on all devices.
- Workflow can be integrated
- Users don’t need to connect with different apps, as everything is on the same place
- Interactive, predictive environment Integrated search engine/chatbot to help the employees find easily the information they need
- Interacting with 15 different systems without leaving the workplace
- The information that is shown per user can be personalized
Today not all of this is possible, but a lot of integration can be already done. The release will be foreseen in Q3/2020 and probably licensed per user.
7. Ready for the future
On top of that, the SAP crew introduced us to some novelties:
- Developers have been treated with a new IDE - SAP Application Studio. There we can use the same extensions (both online and offline) as in Visual Studio Code.
- New product alert: SAP Graph - Business Object-based API platform that would be on top of C4, S4, SF...
- SAP HANA Cloud: The new HANA release on SCP allows dynamic scaling of HANA.
Do you get the most out of SAP? Get in touch!
Do you want to be a part of this experience? Join us in the next 6 months and get a free ticket for SAP TechEd 2020! We are looking for SAP Medior & Senior Technical Consultants and SAP Developers in Belgium and France to strengthen our awesome team! Send your resume to firstname.lastname@example.org.